Did you purchase a ticket you cannot use?
If you are unable to use your season ticket or your cash travel balance, you may apply for reimbursement.
Is the refund about Kringom valuecard, youth ticket or Kringom travel card, contact the operator.
We fund the full residual value as follows: Season ticket/number of days x number of remaining days. Reimbursement is calculated from the date you contact us.
Single tickets and 24-hours tickets will not be refunded.