You can plan journeys, view departures in real time, save favourite journeys, receive information about delays and changes, buy tickets, send tickets to others, and more. 

Anyone who uses public transport in the county of Vestland. 

You can find the new Skyss app in the App Store and on Google Play from 9 March. Search for ‘Skyss’. If you already have the Skyss Reise app, it will be automatically updated to the new app.

Yes, the app is free to download on both iOS and Android.

We recommend creating a profile the first time you open the app. You can then use the journey planner and buy tickets.

• Once you have a profile, you will get
  • an overview of your tickets and previous purchases in the new Skyss app
  • the option to add favourites, such as journeys or stops you use frequently
  • the option to save journeys you plan to take in the future

If you buy a new phone, you can simply log in again without losing any of the information saved in your profile.

The new Skyss app will be available from 9 March 2026.

• If you have the Skyss Reise app, it will be automatically updated to the Skyss app at some point. After 9 March, you can also change it manually.
• If you have not previously had the Skyss Reise app, you can download the new Skyss app after After 9 March. The Skyss Billett app will remain unchanged for the time being.

All smartphones and tablets running iOS or Android. You need iOS 16.4 or Android 6.0.

New features

You’ll notice that the Skyss app works slightly differently from the Skyss Reise and Skyss Billett apps. It also has several new features, enabling you to

• buy tickets and send them to anyone who has downloaded the app
• buy tickets in advance
• change the start time of tickets purchased in advance
• buy a ticket for the route you searched for in the journey planner
• save journeys you plan to take in the future
• subscribe to a 30-day season ticket or a 30-day youth ticket
• see your bus in real time on the map
• choose between a light and dark background
• view zone maps for e-scooters and locate city bikes more easily on the map (prices shown in the app)
• apply more filters when using the journey planner
• book and pay for journeys on routes that need to be booked in advance
• When buying tickets, you will have the option to make a ‘quick purchase’, which lets you buy tickets you’ve purchased before.

What features will be added later?

• A school ticket function will be added at a later date. Until then, school pupils must continue to buy their tickets in the Skyss Billett app, but can use the new Skyss app for journey planning.

Features being discontinued

• Mobile account will be discontinued.
• When I buy a ticket in the Skyss Billett app, a two-minute countdown appears before the ticket becomes valid. Why don’t I get this countdown in the new app?
  When you buy a ticket in the new Skyss app, it is valid immediately. You can also choose for the ticket to start at a specific time in the future. Remember that your ticket must be valid when you board.

When you buy a ticket in the new Skyss app, the ticket becomes valid immediately. You can also choose to have the ticket start at a specific time in the future. At any time, you can open the ticket and “start it now”, for example if you decide to take an earlier bus than planned. Remember that your ticket must be active when you board.

You can continue to use tickets you have in the Skyss Billett app, as long as they are valid. When you need to buy a new ticket, you can switch to the new Skyss app.

No, it is not possible to transfer tickets from Skyss Billett to the new Skyss app. You can continue to use tickets you have in Skyss Billett as long as they are valid. When you need to buy a new ticket, you can switch to the new Skyss app.

No, season tickets can’t be paused. You can continue to use your season ticket until it expires.

If you have remaining funds in your mobile account, use the remaining balance in appen Skyss Billett. If you are unable to use it, you can request a refund.

When you start using the new Skyss app, the travel discounts will begin again from scratch. Unfortunately, it’s not possible to transfer discounts from the old app as our systems can’t do this securely or accurately. If you have a large amount of travel discount, you may want to consider switching to the new Skyss app after a period when you have travelled less by public transport.

When you start using the new Skyss app, you will need to re-enter your vehicle registration number. The system for free parking for season ticket holders remains the same – it is only the vehicle registration number that needs to be re-entered. Enter your vehicle registration number under Profile and Parking.

Yes, because you need to register your vehicle registration number in your profile.

Skyss Reise will gradually be replaced with the new Skyss app during the first two weeks after launch. When you open the Skyss Reise app after this, it will be automatically updated to the new app. Skyss Billett will continue to work as before for a while.

You don’t need to delete Skyss Reise as it will be automatically updated to the new Skyss app. You will need to delete the Skyss Billett app manually once any season tickets have expired and any remaining balance in your mobile account has been used or refunded.

You can continue to use Skyss Billett for some time. Over time, certain ticket types will no longer be available in the old app, but all tickets you purchase in Skyss Billett can be used while they are valid. Skyss Reise will be automatically updated to the new Skyss app. At some point in 2026, the Skyss Bestilling app will also be discontinued, because the new Skyss app allows you to book journeys for routes that need to be booked in advance.

If you have created a user profile in the new Skyss app, you can easily switch phones and log in. You will then be able to transfer active tickets, favourites and other data stored in your profile.
If you get a new phone number, you will need to create a new profile.
If you don’t have a profile, you can transfer tickets from the old phone to the new one using the ticket ID.

Your user profile is linked to your phone number. You can log in from other devices, but this has to be verified with a one-time code sent to the phone linked to your profile. You can transfer active season tickets a maximum of twice.

Yes, by pressing and holding the app icon, you can see the available options.

Yes, via the app icon. Press and hold the app icon to see the available options. You can then access some Skyss app functions directly on your screen without opening the app.

There are several ways to buy tickets:

1. Tap the ‘Tickets’ tab and select ‘Buy ticket’. Then choose the ticket type, category and the start and destination points of your journey.
2. Tap the ‘Tickets’ tab and select a ticket under ‘Quick purchase’. This is for a ticket type you have bought before.
3. You can buy a ticket via the journey planner. Tap the ‘Planner’ tab and select the start and destination points of your journey. The recommended ticket then appears at the top of the screen. Tap ‘Buy ticket’.

You can buy all tickets in the app: single tickets, 24-hour tickets, 7-day tickets, 30-day tickets, 180-day tickets, tickets for different categories and transport modes, as well as 30-day youth tickets. You can also buy return tickets for passenger ferries.

Tap the ticket under the ‘Tickets’ tab, then select ‘Inspection’.

The ticket starts automatically when you purchase it in the app, unless you choose a later start time.

Yes, you can purchase tickets up to  3 weeks in advance.

Yes, active tickets can be transferred a maximum of twice. Log in to the app on your new phone and follow the instructions there. You must have a profile to do this.

Yes, you can subscribe to the 30-day ticket and the 30-day youth ticket. In the ticket details, select ‘Start subscription’.

Yes, you can reschedule a ticket up to 21 days in advance. If you still can’t use it, you can reschedule it a final time, up to a further 21 days.

Yes, you can still buy tickets on board, just like before.

No, tickets can’t be purchased offline.

The last tickets you bought, or tickets you buy frequently, will appear under ‘Quick purchase’ in the ‘Tickets’ tab. Tap ‘Buy’ to go straight to payment. You can also change the start time here.

You can’t share your ticket, but you can buy a ticket for someone else. Under the ‘Tickets’ tab, select ‘Buy ticket’, then ‘Ticket for others’. Tap ‘Send ticket’ and send it via text, email or another method. The recipient must have the Skyss app.

If someone buys a ticket for you, you will receive a link with a ticket code. Tap the link to open the Skyss app, then enter the ticket code under ‘Profile’  -  ‘Claim ticket’. You can then choose the ticket’s start time.

Does the recipient of the ticket I bought need a profile in the app?

• No, they only need the app. They retrieve the ticket via ‘Claim ticket’ under the ‘Profile’ tab.

I have sent a ticket to someone else. How long is it available for the recipient?

• Up to 20 days. If the ticket has not been collected, you will receive a refund.

Under the ‘Tickets’ tab, select ‘Buy ticket’, then ‘Ticket for others’.

If someone has bought a ticket for you, you will receive a ticket code. Tap the ‘Profile’ tab, select ‘Claim ticket’, and enter the code. You can then choose the ticket’s start time.

If you have purchased a ticket in advance, you can change its start time or cancel it before it is activated. Tap the ‘Tickets’ tab, select the ticket, then choose ‘Change start time’ or ‘Cancel ticket’.

No, all ticket types, prices and discounts will remain the same, but remember that travel discounts will start from scratch in the new app.

You can pay with Visa, Mastercard, Vipps og Apple Pay.

The new Skyss app does not have the mobile account feature. When the Skyss Billett app is discontinued, that will be the end of the mobile account. If you have a remaining balance in your mobile account, you can request a refund. Remember that you can continue using the Skyss Billett app to use your mobile account balance until it stop working.

This feature is not ready yet, but will be added later. Employees who currently charge tickets to the company account must continue using the Skyss Billett app for the time being.

The journey planner is located under the ‘Travel’ tab.

There are various ways to plan a journey.

• You can enter the name of a stop or location in the ‘From’ and ‘To’ fields and see suggested routes.
• You can tap ‘View departures’ and enter your desired stop.
• You can tap a stop on the map.

Yes, you can choose bus, light rail, train, passenger ferry, city bike or airport bus.

Yes, it shows walking time based on your location.

Yes, the map shows the nearest stop and walking time if location services are enabled.

Yes, if you turn on this feature in the map.

Yes, these routes are marked as requiring advance booking, and you can now book them directly in the Skyss app. You no longer need the Skyss Bestilling app.

Yes, you can track buses in real time on the map. There are some areas in Vestland where this will not apply, but these will be added in due course.

The coloured circles indicate how closely the bus is running to schedule. Green means the bus is 1–3 minutes behind schedule, and yellow means it is running more than 3 minutes late. We will provide updates in the event of major delays or traffic incidents.

Read more about how we inform you of traffic incidents and changes. 

Connections appear in the journey planner as ‘Planned transfer’. They are presented slightly differently from the old app, but buses will still wait for each other.

Yes, you can also search for train journeys in the new Skyss app. You can purchase selected train tickets on certain routes.

Yes, you can save specific stops or and transport lines as favourites.

A saved journey is a specific trip on a particular date and time. It disappears within one hour after the scheduled time of the journey has passed. A favourite can be a stop or a line that you have marked with the star icon. This allows you to see all departures from that stop. Both saved journeys and favourites are shown under the “Travel” tab. You can also find them under the “Profile” tab.

You can view zones on the map, where you can zoom out to see which zone your journey is in. You can also search for a stop or location under the ‘Tickets’ tab, which will show your current or destination zone.

You need to be connected to the internet (Wi-Fi or mobile data) to plan journeys and display your ticket. The app does not work offline.

You will not receive push notifications, but all delays, changes and cancelled departures are shown in the journey planner if they affect your journey.

You can use the app without a profile, but you will not have access to all features. For example, you can’t add favourites, log in on a new phone or view previously purchased tickets.

It is not compulsory to have a profile, but with a profile you get access to more features. For example, you can add favourites, log in on a new phone and view previously purchased tickets.

You will lose your tickets, ticket history and favourites.

You create a profile under the ‘Profile’ tab, where you enter your name, phone number and email address. You can also choose whether you want two-factor authentication.

Location, app activity and payment details.

You can change notifications, language, payment methods, favourites, walking speed (‘Your walking speed’) and transfer time.

You can choose Bokmål, Nynorsk or English.

This setting allows you to choose your walking speed. The walking speed is used, for example, to calculate how long it takes you to walk to the nearest stop.

You can find them by selecting ‘My tickets’ under the ‘Profile’ tab.

Yes, all payments are processed through secure and encrypted solutions.

Yes, you can request deletion in accordance with data protection regulations.

Under the ‘Profile’ tab, tap ‘Your details’. You can delete your profile here.

The app can be used on all smartphones and tablets running iOS 16.4 or Android 6.0 or later.

Yes, it is not possible to display a ticket without network coverage.

The app can be used on multiple phones at the same time, but you can only have your ticket on one device at a time.

Yes, it is not possible to display a ticket without network coverage.

This depends on the settings on your phone or tablet. If you have chosen automatic app updates, this will also apply to the new Skyss app.

If you are unable to buy a ticket in the app, you must buy one on board or using another method. Here you will find an overview of the different ways to buy tickets for travelling with us.

Buying tickets

If you have the ticket open on your screen, it will be visible, but it is not possible to access the ticket inspection screen without an internet connection.

Yes, all ticket inspectors, drivers and passenger ferry crews have received information and training on the new Skyss app.

If you have a ticket you are unable to use, or have funds remaining on your mobile account, you can apply for a refund. You do this by using this form.

  We process all refund requests that we receive.