The Skyss Travelcard — now also available in our webshop

The Skyss Travelcard is our travel card for passengers in Hordaland. The card can be used on all of our buses and boats, and on the Bergen Light Rail. 

Please note — These are the current coronavirus measures for public transport

 

The Skyss Travelcard is getting new functionality, as the equipment on board is in the process of being replaced, and you will no longer be able to use the Skyss Travelcard up front with the driver. 

If you want to continue using your card, you need to buy your tickets from the online shop.   

ORDER YOUR SKYSS TRAVELCARD HERE

What do I do if I have a Cash Travel balance or active passes on my Skyss Travelcard? 

  • Travel pass: If you have an active travel pass on your Skyss Travelcard, you can continue travelling as normal until your travel pass period ends.  
  • CashTravel balance: If you have a Cash Travel balance on your Skyss Travelcard, you will no longer be able to use this for bus travel. For a transitional period, you can still use the Cash Travel balance to buy tickets from ticket machines at stops or on board the Bergen Light Rail. 
    If this is not a relevant option for you, and you still have a Cash Travel balance on your Skyss Travelcard, you can request a refund

Use our Skyss Travelcard in the webshop 

  1. Create an account in the online shop and register your Skyss Travelcard here. How to find your card’s number
  2. Select the ticket you want to buy in the online shop. Remember to bring our Skyss Travelcard when you travel.
  3. If there is a ticket inspection, present your Skyss Travelcard and any discount documentation (e.g. student ID) to the ticket inspector. The Skyss Travelcard is linked to your account in the online shop, and the inspectors are able to verify that you have a valid ticket. You do not have to present your Skyss Travelcard to the driver or tap the card to a card reader.

Read more about the online shop here

Lost Skyss Travelcard 

If you lose your Skyss Travelcard, here’s what you do:

  1. Log in to the online shop and delete the Skyss Travelcard from your profile.
  2. Order a new Skyss Travelcard at skyss.no and register this new card in the online shop once it arrives. You can then use this new Skyss Travelcard just like the last one. While you wait for your new Travelcard, you must bring a receipt from the webshop as documentation of your valid ticket.  

You can only have one Skyss Travelcard registered to your profile in the webshop. But you can register Skyss Travelcards to sub-users in your account, e.g. for children or other family members.  

Please note: The webshop and the Skyss Ticket app are two completely different systems, so tickets and balances in the Skyss Ticket app are not available in the online shop, and vice versa.