Refund of period tickets

Published: 1/18/2021 Changed: 1/18/2021

If you do not get the period ticket or your travel money, it is possible to apply for a refund. We refund the residual value without charge as follows: season ticket / number of days x number of days to come.

Refunds will be calculated from the day you make contact. 

Send us the information we need through the contact form

We need this information:

Refund in Skyss Billett:

Refunds are made automatically via the payment method used when purchasing.

To refund a season ticket in the app Skyss Billett we need:

  • Phone number

Refund as travel money on Travel card (Skysskort)

When refunding a season ticket, there are two alternatives. An alternative is that we cancel your ticket and the remaining amount will be refunded to the Travel card as travel money. The money is normally on your card within 1-2 weeks and can be used later.

To refund the value as travel money on the Travel card we need:

  • The travelcard number

Refund from Travel card to bank account

Another option is transfer to a bank account. The payment is made by Vestland County, normally within two weeks. 

For transfer to your bank account we need:

  • Full Name
  • Date of birth
  • Registered address
  • The account number

 

Contact form