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Regulations for fares and discount schemes for boats in Sogn og Fjordane

Applies from May 1st 2024 until further notice.

1. General

This policy applies to passengers on the following Skyss boat connections in Sogn og Fjordane:

  • Eivindvik – Mjømna – Mastrevik – Nåra
  • Gåsvær – Midtre Solund – Hardbakke
  • Hardbakke – Kolgrov – Utvær
  • Hardbakke - Nåra - Mjømna
  • Nord – Solund
  • Måløy – Gangsøy – Risøy
  • Måløy- Silda
  • Kystvegekspressen: Måløy – Smørhamn – Florø
  • Vik – Ortnevik
  • Ortnevik – Måren - Nordeide

Prices are calculated based on point of embarkation and disembarkation. See the relevant price table for prices.

See norled.no for more information about prices and discounts on express boat services Bergen–Sogn and Bergen–Nordfjord.

1.1 Valid travel document

Passengers must be able to present valid travel documents at all times. This means you must have a valid ticket for the distance in question, as well as valid documentation if you are travelling with a discounted ticket (ID, student Id/concession card, etc.).

Discounts apply regardless of country of residence and nationality.

If you are eligibile for a discount, you must present documentation in accordance with relevant policies.

Ticket formats vary according to how you purchase your ticket.

  • Skyss Ticket App: The ticket is located in the app
  • Webshop skyss.no: You can choose between using the Skyss travel card or print the ticket, send it to e-mail or SMS text message.
  • On board: Paper-based ticket issued by crew
  • On board: Kringom boat season ticket

2. Ticket purchase

2.1 On board

You can buy all types of single tickets and season tickets for the distance on board. If you want to purchase a season ticket on board, you need a Kringom boat season ticket, which can be requested from the boat operator.

Payment methods: debit card, cash, Kringom value card.

2.2 Skyss Ticket App

In the mobile application «Skyss Ticket» for iOS, Android and Huawei phones, you can purchase all types of single tickets and season tickets for the whole of Vestland County. If you have purchased your ticket in the app, you must show the ticket to the crew when boarding. The captain, crew and inspector may demand to see a valid ticket at any time during the journey.

Payment methods: debit/credit card, Vipps, mobile account

2.2.1 Mobile account - Mobile travel account

Mobile account is a means of payment in the Skyss Ticket App. Deposits to the mobile account must be at least NOK 200, and the maximum balance is NOK 5000. In order for you to pay with your mobile account, the balance must at least be equal to the purchase price. You can top up your mobile account balance in the following ways:

  • With a VISA or Mastercard and Vipps
  • With a transfer from online banking. Send an SMS text message with “KID” to 2412 for more information.

2.3 Webshop

Passengers can buy all types of single fare tickets and season tickets for all of the whole of Vestland County in the webshop on skyss.no. If you are purchasing a  season tickets, you need the Skyss travel card. If you are purchasing a single fare, you can choose to use a Skyss travel card, to print your ticket, or to have your ticket sent to you via text message or e-mail. If you have purchased your ticket in webshop, you must show the ticket to the crew when boarding. The captain, crew and inspector may demand to see a valid ticket at any time during the journey.

Payment methods: Debit card, Vipps

2.4 Kringom value card

The Kringom value card can be used in lieu of cash and is accepted as payment for boat tickets on most boats in Sogn og Fjordane. A 17 percent discount is extended when the value card is used to purchase an adult or child ticket above the minimum rate. The value card cannot be used for vehicles on boats. Every time you top up your balance, the minimum deposit is NOK 300.

3. Ticket types

3.1. Single ticket – boats

A single fare boat ticket is valid for one journey on a specific distance by boat.

3.2 Season ticket (30 days)

Season tickets purchased in the Skyss Ticket and the webshop at skyss.no are non-personal and may be used by several persons, but they may only be used by one person at a time. The season ticket is valid for one adult or one child for a specific distance by boat in Sogn og Fjordane. The person using the season ticket must be able to present a ticket and documentation of age and other discount requirements.

The season ticket is valid for 30 days from the date of purchase, with an unlimited number of trips during that period.

On journeys outside the specific distance for which a passenger holds a valid season ticket, single fare tickets must be purchased. You pay for the distance you do not already hold a ticket for.

3.2.1 Kringom boat season ticket (30 days)

The Kringom boat season ticket is personal and valid for one adult or child on a specific distance in Sogn og Fjordane. The season ticket is valid for unlimited travel in a period of 30 days from the date of purchase.

The Kringom boat season ticket can be purchased from the boat operator. You can activate a new period on board. If you qualify for a discount, you must present documentation in accordance with relevant policies when you purchase and reactivate your card.

On journeys outside the distance for which the season ticket is valid, a single ticket must be purchased. You pay for the distance you do not already hold a season ticket for.

3.2.3. Youth season ticket – for passengers aged 16–20

You can use a youth season ticket from the day you turn 16 until the month you turn 21. Upper secondary school pupils who have not yet turned 16 may also purchase this ticket, but must carry documentation of their status as an upper secondary school pupil.

30-day youth season tickets are valid on all Skyss buses in Vestland, as well as on the Bergen Lightrail. In addition, the youth season ticket is valid on the following:

Other bus services:

  • Kolumbus bus services (including night buses) in the Municipalities of Haugesund, Karmøy, Bokn, Tysvær and Vindafjord in Rogaland
  • Trygt heim bus routes
  • Airport express buses in Førde and Sogndal
  • Note: Does not include the Airport Express in Bergen

Boat:

  • All boat connections in Vestland, with the following exceptions:
    • Osterfjorden boat service
    • Geitanger– Knappskog
    • Tourist route Hardanger (Norheimsund - Herand - Utne - Kinsarvik - Lofthus - Ulvik - Eidfjord)
  • Norled’s express boat connections between Sogn and Bergen, and between between Nordfjord and Bergen.
    • You can book a seat in advance if you are travelling with a youth season ticket. See norled.no for more information.

Ferry:

  • All ferry connections in Vestland. Most ferry connections in Vestland use the AutoPASS regulations, where passengers travel for free. If the ferry is not free, your youth season ticket will be valid.

Express bus:

Vy and NOR-WAY express buses in Vestland County, with the exception of express bus routes around Bergen:

  • between Bergen bus station and Knarvik
  • between Bergen bus station and Halhjem
  • between Bergen bus station and Trengereid

In order to be guaranteed a seat on an express bus, you need to book in advance. Use the channels provided by Vy or NOR-WAY to do so.

Train:

  • Departures between Bergen and Myrdal (Vossebanen/Arnalokalen).
  • Note: Youth season tickets are not valid on regional/long-distance trains (trains between Bergen and Oslo) or on Flåmsbana.

The youth season ticket is not valid on other private bus and boat connections in Vestland.

Don’t forget your receipt:

If you are travelling on an express bus, train or express boat, you must present your receipt and identification.

4. Categories

Passengers pay different prices depending on the category they belong in.

4.1. Adult

Persons between the ages of 16 and 67 are considered adults and pay full price for all boat tickets.

4.2. Children

Children between the ages of 4 and 16 pay approx. half price on single tickets and season tickets.

Children under age 4 travel for free. If there is any doubt about the passenger’s age, ticket inspectors may to demand that the passenger present valid identification.

4.3. Senior’s and concessionary discounts

Senior’s and concessionary discounts are applicable to

  • persons over 67 years of age
  • persons with a concessionary card from NAV. This applies to persons who receive a disability pension pursuant to the Norwegian National Insurance Act with a disability rate of 50 per cent or more, persons receiving equivalent disability benefits from another EEA country and refugees with disabilities who receive supplementary benefits.
  • persons with blindness or deafblindness with additional identification cards
  • spouse or partner (registered in accordance with the Norwegian Marriage Act) who travels accompanied by a person with a senior’s discount / concessionary discount ticket.

Passengers who qualify for a concessionary rate pay approx. half price on single fare tickets.

Everyone travelling with tickets with a discounted price must be able to present valid proof upon ticket inspection that they are entitled to a discounted price.

If you are over 67 years of age, a photo ID showing your age will be considered valid proof that you are entitled to a discount.

If you are under 67 years of age, the following applies when you are travelling with a concessionary discount ticket:

  • Persons who receive a disability pension pursuant to the Norwegian National Insurance Act with a disability rate of 50 per cent or more, and persons with equivalent disability benefits from another EEA country, must present a blue concessionary discount card from NAV and photo ID.
  • Refugees with disabilities who receive supplementary benefits must present a blue concessionary discount card from NAV and photo ID.
  • Persons with blindness who do not receive a disability pension must present an additional identification card from the Norwegian Association of the Blind and Partially Sighted in addition to photo ID.
  • Persons with deafblindess who have a right to free travel for one companion must present an additional identification card (green concessionary discount card) issued by the Norwegian National Advisory Unit on Deafblindness in addition to photo ID.

NAV issues concessionary discount cards to persons who are entitled to it. Persons with deafblindness and persons with blindness receive additional identification cards from the Norwegian Association of the Blind and Partially Sighted and the Norwegian National Advisory Unit on Deafblindness.

4.4. Student

The following groups are considered students and pay half price on single boat tickets:

  • Pupils in primary and secondary school.
  • Full-time students at a vocational school, technical college, university college or university in Norway or abroad, from age 19 until the end of the month they turn 30.
  • Adult foreign-language speakers under the age of 30 who are receiving instruction in Norwegian and social studies for no less than 10 hours per week over a period of no less than three months, or refugees under the age of 30 who are participating in the introduction programme.
  • Full-time apprentices and trainees, provided the training complies with the provisions of Chapter 4 of the Education Act.

When requested by the crew or ticket inspector, the student passenger must be able to present documentation of attending school/getting training that semester. The following is considered valid documentation:

  • Valid pupil ID from upper secondary school (with photo).
  • Valid student ID with a semester sticker (with photo).
  • Participant certificate with identification, photo, name and date of birth, the name of the course provider, the place of instruction and specification of instruction periods.
  • Signed apprenticeship contract from Vigo.no or a physical copy of an apprenticeship contract, along with photo ID (debit card with photo, driving licence or passport).

Student IDs for the spring semester are valid until the end of August, and student IDs for the autumn semester are valid until the end of January.

4.5. Military

A military discount is offered to conscripted military personnel completing their initial service. This group pays approx. half price on single tickets. The military discount is only offered to Norwegian nationals with a connection to the Norwegian Armed Forces.

The military discount is offered for the service period specified on the Ministry of Defence ID (FD-ID). The FD-ID must be presented as documentation. For call-up journeys, the call-up order may be used as documentation.

4.6 Travel Companion

A person travelling as a companion to a disabled person with a companion certificate and a valid ticket, travel for free. The companion does not need a ticket.

5. Discounts

If you travel with others, you can obtain  various discounts.

5.1 Mini group – boats

When 2-11 passengers travel together and buy adult tickets on board, they get a 25 percent discount. Children under age 4 travel for free and are not considered passengers in the group.

Group discounts cannot be combined with other discounted tickets.

5.2. Group – boats

When 12 or more passengers travel together, they get an 18 percent discount on adult or child ticket prices. Children under age 4 travel for free and are not considered passengers in the group.

Group discounts cannot be combined with other discounted tickets.

6. Baggage, etc.

6.1 Hand luggage

You may bring up to 20 kg of hand luggage for free.

6.2 Prams and strollers

You may bring a pram or stroller as long as there is space.

6.3 Dogs/animals

Animals/dogs can be brought on board local connections at child rate, unless the crew determines the animal is a danger, nuisance or inconvenience for other passengers.

Uniformed police may bring a police dog, and blind persons may bring a guide dog.

Dogs must be kept on a lead during transport and positioned in such a way as to not disturb other passengers.

If the animal is aggressive or otherwise disturbs other passengers, the animal may be asked to get off en route.

6.4 Bikes

There are special rates for bikes on boats, and you must book in advance.

7. Refunds

Single fare tickets are non-refundable.

7.1. Card deposit – Kringom season ticket

At the first purchase, you pay a NOK 100 deposit to cover the cost of the card.

You may return the card when you no longer need it. Your NOK 100 deposit will be refunded, provided the card is in good working order.

Contact the operator you purchased the card from, for a refund.

7.2. Refund for season ticket boat 30 days

A 30 days season ticket purchased in the Skyss Ticket App and the webshop, as well as youth tickets, are refundable. Contact Skyss customer service for settlement and transfer of any remaining value to a bank account.

Regarding to the Kringom boat season ticket, you may receive a refund from the operator who issued your card.

7.4. Kringom value card refund

You can return the card. The card balance will be refunded, less 10 % up to NOK 100 in administrative fees. The same applies if you los your card, provided you can document that you are the card holder with a receipt and/or card number. If you return a value card that has not been used, you will get a refund of the full value. Contact the operator for a refund.

7.5. Fees

If your card has been deactivated due to misuse, or if the card holder has requested that the card be deactivated, there will be a NOK 100 service charge to reactivate the card.

7.6. Technical error

In the event of a technical error, the remaining balance and deposit will be refunded without an administrative fee.